iCloud on Windows 11

Later on release of iOS 18 and iCloud Windows version 15.3.138.0 the app stopped to work properly the iCloud Drive doesn't download files from iCloud and Passwords are not synced as well previuos version.

Is there any solutions to this problem?

Windows

Posted on Jan 30, 2025 11:02 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 31, 2025 8:11 AM

I had the same problem with iCloudDrive on Windows 11 for a long time. Nothing synchronized. All the “quick fixes” from the forums with “Reset iCloud for Windows” etc. never helped me. Anyway, today I found out in the depths of the internet that the email addresses associated with the iCloud account are suddenly (- for whatever reason??...) Case Sensitive...



So the solution that worked for me: Reset iCloud for Windows, log in again (but with the email address case-sensitive - just like you see it in the iPhone settings) and now everything works!




(Specifically, I always capitalized the first letters of my first and last name in the email. In the iPhone, however, my entire email is in lower case... And that was probably the problem. To my knowledge, however, emails are not otherwise case sensitive. So it's very strange what happened.)

1 reply
Question marked as Top-ranking reply

Jan 31, 2025 8:11 AM in response to maritime889

I had the same problem with iCloudDrive on Windows 11 for a long time. Nothing synchronized. All the “quick fixes” from the forums with “Reset iCloud for Windows” etc. never helped me. Anyway, today I found out in the depths of the internet that the email addresses associated with the iCloud account are suddenly (- for whatever reason??...) Case Sensitive...



So the solution that worked for me: Reset iCloud for Windows, log in again (but with the email address case-sensitive - just like you see it in the iPhone settings) and now everything works!




(Specifically, I always capitalized the first letters of my first and last name in the email. In the iPhone, however, my entire email is in lower case... And that was probably the problem. To my knowledge, however, emails are not otherwise case sensitive. So it's very strange what happened.)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iCloud on Windows 11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.