How do I connect NHS Oticon Engage hearing aids to MacBook Air?

Re: ":I have NHS Oticon Engage hearing aids which used to connect to macbook air via Bluetooth but i vcan no longer get them to connect.

I have followed all the recommended steps. Macbook is always "searching for device" but never finding it"

Am no expert in this area, yet your request deserves some reply.

✽ Wondering if you have tried updating your MacOS to the newest version: What's new in the updates for macOS Sequoia - Apple Support says 15.3.1 (Please remember to Back-up Mac if updating)

or

✽ whether restarting your Mac may help re-establish the connection: (Apple menu > Restart ... wait ... log-in)

✽ Seems your "NHS Oticon Engage" hearing aids are not listed by Apple Support as being Mfi compatible.

Those listed below with an asterisk (* )beside are compatible with some Macs, including MacBook Air introduced in 2022 or later using macOS Sonoma 14 or later.

List of Made for iPhone hearing devices - Apple Support

says ;

"These Made for iPhone (MFi) hearing aids are compatible with iPhone, iPad, Mac, and Apple Vision Pro devices that meet the system requirements."

"Oticon

• BX00*
• Ex00*
• FX00*
• Intent X*
• Jet
• Opn
• Opn S
• Opn Play
• Own*
• More*
• Play PX*
• Real X*
• Ruby
• Zircon*
• Optim
• Siya
• Xceed
• Xceed Play "

✽ Hearing-aid software may need to be updated to remain compatible with Apple's devices

As you have connected your hearing-aids previously using Bluetooth, you may want to try checking for a firmware, or an app, update from Oticon. You could look within the app if you use one, or check with your hearing-professional, consult a manual that came with the aids, or try contacting Oticon via their support website.: https://www.oticon.com/support

✽ You can also check how to: Connect a Bluetooth device with your Mac - Apple Support

and

✽ check your settings allow the connection: If your Mac asks you to allow an accessory to connect - Apple Support

Eg: says:

1. Choose the Apple menu  > System Settings.
2. Click Privacy & Security.
3. Scroll down and click the pop-up menu next to "Allow accessories to connect," then choose which option you want. Learn more about the options.

✽ More info, if needed: Bluetooth settings on Mac - Apple Support

All the best :-)

Thank you kindly for your thoughtful reply, and for trying those suggestions.

Sorry to hear you have found no success, and that I don't know of anything else you could try.

The best source of help for that particular hearing-aid model is now likely to be from Oticon, the manufacturer, if they have made them to be compatible with your Mac.