Genius results can’t be updated right now. An unknown error occurred (4099) when trying to open Apple Music on MacBook

When I try to launch my Apple Music app on my MacBook I get the error "Genius results can’t be updated right now. An unknown error occurred (4099)". The app will not sync to Cloud. I cannot find any answers, as everything posted is to correct Apple Music using Windows. Please advise on how to correct this error on a MacBook.




MacBook Air 13″, macOS 14.5

Posted on Mar 24, 2025 1:00 PM

Reply

There are no replies.

Genius results can’t be updated right now. An unknown error occurred (4099) when trying to open Apple Music on MacBook

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.