Capital One card not verifying in Apple Pay

I bought a new phone and when I try to add my card to the wallet and verify through the Capital One app it says it can’t verify right now. It’s been months.

iPhone 16, iOS 18

Posted on Mar 27, 2025 1:49 PM

Reply
1 reply

Mar 27, 2025 3:42 PM in response to Jd2342hk

Contact Capital One. A community member posted this week saying certain cards were being prohibited by C1 from being added. The claim was Apple Pay/Wallet lacked additional verification procedures that C1 was requiring. I have no verification of this and have multiple C1 cards in my Wallet.


I’d reach out to Capital One customer support team and get their input. We can go from there.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Capital One card not verifying in Apple Pay

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.