Why is Apple charging me for cancelled subscription?

Apple keep taking my money and charging me twice and getting money for cancel subscription


[Re-Titled by Moderator]

iPhone 13, iOS 18

Posted on Mar 30, 2025 9:10 AM

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Question marked as Top-ranking reply

Posted on Mar 30, 2025 9:16 AM

Post a screenshot of what you see on these 2 pages:


If the charges do not match up, then post the charges on your payment method. This will help determine if the charges are being managed by Apple or if they are a website subscription. It could also be that your card has been compromised if you do not see the charges in the above links.

3 replies
Question marked as Top-ranking reply

Mar 30, 2025 9:16 AM in response to averiane

Post a screenshot of what you see on these 2 pages:


If the charges do not match up, then post the charges on your payment method. This will help determine if the charges are being managed by Apple or if they are a website subscription. It could also be that your card has been compromised if you do not see the charges in the above links.

Mar 30, 2025 10:44 AM in response to averiane

Instructions are provided in the links. Please make sure to redact any personal information such as name or account number from any screenshot you post. Without looking at your Purchase History and Subscriptions, there is no way to see what those charges are for, or what action will be needed to resolve the problem. That is what is needed to match with your billing statement.


As an alternative, since we do not have access to your account, you can contact Apple directly here:

Contact Apple Support - Apple Support

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Why is Apple charging me for cancelled subscription?

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