How do I fix an Activation Locked iPhone?

I have my friends old iPhone that he just found the information for but when going to sign in its locked to owner. I tried to go to iforgot.apple.com but it keeps sending a verification code to his old number that he doesn't have anymore and it's not giving any other options. What should I do?



[Re-Titled by Moderator]

iPhone 12 Pro, iOS 17

Posted on Apr 6, 2025 1:42 PM

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Question marked as Top-ranking reply

Posted on Apr 6, 2025 1:45 PM

Your friend will need to regain access to the Apple Account:


How to use account recovery when you can’t reset your Apple Account password - Apple Support


And then perform the transfer:


What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


Otherwise, the iPhone will be less than useful. Give it back to your friend, or recycle it.



1 reply
Question marked as Top-ranking reply

Apr 6, 2025 1:45 PM in response to Ovipio

Your friend will need to regain access to the Apple Account:


How to use account recovery when you can’t reset your Apple Account password - Apple Support


And then perform the transfer:


What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


Otherwise, the iPhone will be less than useful. Give it back to your friend, or recycle it.



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How do I fix an Activation Locked iPhone?

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