My phone recently broke and when I got it fixed, I had to sign in to my apple account but when I tried, it sent a verification code to a phone that I couldn’t get to. What do I do?
[Re-Titled by Moderator]
iPhone 13, iOS 18
I'm not sure what you mean by "lost the account"
Seems even though you can't access it at the moment, the account would still exist.
You may be able to use "account recovery" and prove your identity to recover the account: How to use account recovery when you can’t reset your Apple Account password - Apple Support
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Else: If you've just lost the log-in details: See: If you forgot your Apple Account primary email address or phone number - Apple Support
and
I'm not sure what you mean by "lost the account"
Seems even though you can't access it at the moment, the account would still exist.
You may be able to use "account recovery" and prove your identity to recover the account: How to use account recovery when you can’t reset your Apple Account password - Apple Support
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Else: If you've just lost the log-in details: See: If you forgot your Apple Account primary email address or phone number - Apple Support
and
Seems you need a "trusted" phone number in order to get a verification code. You.may be able to make a change
To see, add or change your trusted phone numbers
✽. On your iPhone, iPad or iPod touch:
Go to Settings > your name > Password & Security. Next to Trusted Phone Number, tap Edit.
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Else: Wondering if Apple support's online articles (links below) can help:
If you haven't already: Check that you are signed in to the iPhone with your correct Apple ID:
Sign in to your Apple Account on the web or in your device settings - Apple Support
See how to: Get a verification code and sign in with two-factor authentication - Apple Support
More info: Two-factor authentication for Apple Account - Apple Support
You can go to Your account and see if you have a trusted phone number.
opps! You will need a verification code, sorry
[Edited by Moderator]
This is helpful advice, but this wouldn’t work because I already lost the account and I can’t go back onto it to add a trusted number
Can't log in to Apple Account due to verification code issue on iPhone
