How do I get my money back after a failed transfer to a closed bank account?

about a month ago I sent money to my closed Bank account for total of 523.00 I have since than been trying to get that money back, they have me going back and forth, Bank said it was rejected and Green dot says claim has been denied because Merchant issue credit. I still have no money and no answer from both of them. What should I do? 🥹



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Posted on May 6, 2025 8:18 PM

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Posted on May 7, 2025 4:39 AM

Ask an Apple Cash Specialist at Green Dot Bank for the ACH transfer number of the original transfer. Then give that number to your old bank and request they track the transfer. Then if they did reject the deposit, they’ll be able to track the funds back to Green Dot.


Banks are sometimes reluctant to give that number up, but if you’re polite and persistent they’ll give it up. Please reply so I know how it’s going.

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Question marked as Top-ranking reply

May 7, 2025 4:39 AM in response to Midis801

Ask an Apple Cash Specialist at Green Dot Bank for the ACH transfer number of the original transfer. Then give that number to your old bank and request they track the transfer. Then if they did reject the deposit, they’ll be able to track the funds back to Green Dot.


Banks are sometimes reluctant to give that number up, but if you’re polite and persistent they’ll give it up. Please reply so I know how it’s going.

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How do I get my money back after a failed transfer to a closed bank account?

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