Missing $12 in Apple Pay transaction

someone apple paid me $70 and i had $0 in my acct prior but only $58.01 shows up... and there were no transactions that were done or pending on my wallet history.. what could have happened? i’ve waited the whole day and still the same. just seems odd..



[Re-Titled by Moderator]

Original Title: APPLE PAY

iPhone 16, iOS 18

Posted on Jul 13, 2025 10:04 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 14, 2025 10:24 AM

Have the sender of the funds contact an Apple Cash Specialist at Green Dot Bank. Apple Cash is serviced and issued by Green Dot Bank. Have the sender confirm the amount sent. Once the sender confirms the amount and there actually is a shortage, you’ll need to contact a specialist to determine the reason for partial deduction of the transfer amount.


Contact Green Dot Bank:

  • by calling (877) 233-8552,
  • by mail for disputes at P.O. Box 9, West Chester, Ohio,
  • by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,
  • visit www.greendot.com


https://applecash.greendot.com/termsconditions/

1 reply
Question marked as Top-ranking reply

Jul 14, 2025 10:24 AM in response to aaliyah13v

Have the sender of the funds contact an Apple Cash Specialist at Green Dot Bank. Apple Cash is serviced and issued by Green Dot Bank. Have the sender confirm the amount sent. Once the sender confirms the amount and there actually is a shortage, you’ll need to contact a specialist to determine the reason for partial deduction of the transfer amount.


Contact Green Dot Bank:

  • by calling (877) 233-8552,
  • by mail for disputes at P.O. Box 9, West Chester, Ohio,
  • by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,
  • visit www.greendot.com


https://applecash.greendot.com/termsconditions/

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Missing $12 in Apple Pay transaction

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