i am experiencing dots on my display specifically hinting towards coating damage. The device is just 6 months old. It is MBA m2 13". I have tried them clean of with microfiber and water but they wont come off . Some marks also appear as spacebar and trackpad imprints. Is it warranty covered?I
We are users like you and we cannot tell what is causing that. Take it to Apple and they will assess the computer and if it is something covered by the warranty. Check Your Service and Support Coverage by clicking here --> View Coverage - AppleCare & Warranty
We are users like you and we cannot tell what is causing that. Take it to Apple and they will assess the computer and if it is something covered by the warranty. Check Your Service and Support Coverage by clicking here --> View Coverage - AppleCare & Warranty
Did you install a screen "protector" or keyboard cover at some point? Both can cause damage to the factory display coating.
Using a camera cover, palm rest, or keyboard cover on a Mac notebook - Apple Support
Screen "protectors" often do more damage than they prevent. They have a nasty habit of taking some of the factory coating with them when removed. You either live with it, or get to enjoy springing over US$500 for a complete display assembly replacement. Your display is one sealed assembly. Individual components of that assembly cannot be individually replaced.
Mac Service and Repair - Learn how to get your Mac desktop or Mac notebook fixed and how much it will cost.
Click here --> Mac Repair and Service - Apple Support
Enter the information in the Get Estimate window.
or:
Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations
How to make a Genius Bar appointment
1. Go to Genius Bar Reservation and Apple Support Options - Apple
2. Go to "Get hardware help".
3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"
4. Sign in with your Apple ID
or:
Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone ➞ Contact Apple Support - Apple Support
Vk09sharma wrote:
So costly paid repair is the only way? Will the warranty not cover it? It is material failure?
We are users like you. We can not make warranty coverage decisions for Apple. You will have to contact Apple to get an official response to your question/issue. Official Apple Support
Once the one‑year limited warranty has expired, repairs like screen replacements are no longer covered unless you purchased AppleCare+.
Customers pay because the warranty only covers free repairs during the period, after which standard repair costs apply.
Regarding your situation, only a certified Apple technician can provide a solution.
Therefore, you’ll need to ⇢ Start a Service Request.
Need more help?
Good luck! 👋🏼😉
So costly paid repair is the only way? Will the warranty not cover it? It is material failure?
Not at all. I was already aware about tight clearance between keyboard and screen so I avoided any screen accessory. Moreover my mac is just lying on the table and i don't take it in bag or stuff either. I dont know why it automatically happened. It's visible under flashlight. When I talked to apple support they agreed that coating damage is covered and I should get it checked. I sent it for a mail in but they sent it back by "No Trouble found"
My device is still under warranty. It's 6 month old
But do they give free repair for issues such as mine? Depot have already sent back as NTF ?
Coating Damage suspected (dots on display)
