Apple Pay not coming up when trying to use it

Ive added my card to apple wallet a couple of times w no issue , but when i go to use apple pay it wont come up

iPhone 14

Posted on Dec 15, 2025 3:30 PM

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Question marked as Top-ranking reply

Posted on Dec 15, 2025 4:24 PM

  • Where are you attempting to use it?
  • Not all retailers support Apple Pay.
  • When used at a retailer terminal that accepts Apple Pay the phone needs to be placed very close to the NCF symbol on the terminal. That will prompt for Face ID to authenticate with the double click of the side button then you have to place it back on the terminal. Or you can authenticate first by double clicking the side button then place it on the terminal just the one time.


4 replies
Question marked as Top-ranking reply

Dec 15, 2025 4:24 PM in response to MissM04

  • Where are you attempting to use it?
  • Not all retailers support Apple Pay.
  • When used at a retailer terminal that accepts Apple Pay the phone needs to be placed very close to the NCF symbol on the terminal. That will prompt for Face ID to authenticate with the double click of the side button then you have to place it back on the terminal. Or you can authenticate first by double clicking the side button then place it on the terminal just the one time.


Apple Pay not coming up when trying to use it

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