Cannot log into newly repaired macbook received from genius bar repair

I just got my macbook back from repair at apple store genius bar. It was mailed back to me repaired. I entered the password I wrote down to access macbook but it won’t accept it. Now it is asking for a recovery key which I’ve never set up. So I cannot log into my Macbook now and use it after it was repaired.

MacBook Air 13″, macOS 26.1

Posted on Dec 15, 2025 6:39 PM

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Cannot log into newly repaired macbook received from genius bar repair

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