Does this support forum not actually show the fix for issues?

Why when I search for an issue on here, I have no problem finding many, many others with the same issue; I scroll down reading all the other folks with a similar issue, the dreaded this topic is closed without so much as a little hint on HOW it was solved?


Does this support forum not actually show the fix for issues?

Posted on Dec 16, 2025 4:55 AM

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4 replies

Dec 16, 2025 5:22 AM in response to N5RVR-Don

N5RVR-Don wrote:

Why when I search for an issue on here, I have no problem finding many, many others with the same issue; I scroll down reading all the other folks with a similar issue, the dreaded this topic is closed without so much as a little hint on HOW it was solved?

It sounds like you're looking at rant threads. This is still the internet. So people have to have a place to mingle and shout at each other.


Threads only get closed when they stop having activity. That has no bearing on whether the question was solved or not.

Dec 16, 2025 9:24 AM in response to N5RVR-Don

Hello.


Most senior contributors post responses with either links to Apple instructional pages, or showing steps. Others give detailed fix-it answers with steps. There are other issues that cannot be handled in a setting where we can neither see nor remotely access the poster's device.


Example of response with a support link:

if I see an issue where I know a Safe Mode boot with help, I post this way:


"A Safe Mode boot often corrects your issue. See: Start up your Mac in safe mode - Apple Support"


New users helping may not realize the need for documentation.


You may also be seeing one of the "blessings"—and I use that term with tongue firmly embedded in cheek— of AI. A.I. solutions here hardly ever have useful instructional links or illustrations. Section B.9 of the Terms of Use we all agreed to follow very specifically says such posts can be removed for cause. Apple Support Community Terms of Use


Screenshot:


A.I. and "community" do not compute.


Also, there are fewer than 100 long-serving volunteers here helping an estimated 3 million users. And none of us works for Apple. We do this in our spare time to help other users. I'm lucky to get two hours a day here, and I'm retired!






Does this support forum not actually show the fix for issues?

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