1st generation iPad Pro won’t charge
Any ideas how I can get my iPad 11” Pro 1st generation to charge. Now when I plug it in it doesn’t charge after starting up
iPad Pro, iPadOS 18
Any ideas how I can get my iPad 11” Pro 1st generation to charge. Now when I plug it in it doesn’t charge after starting up
iPad Pro, iPadOS 18
could be
dirt or lint in the ios devices port when that happen to me I clear it out with a match or toothpick
a defect cable, testing with another cable could show if it is so
a defect port in the ios device
These support pages should help with troubleshooting battery and charging issues:
Charge and monitor the iPad battery - Apple Support
If your iPad won't charge – Apple Support
Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W (i.e., 2.4A @5V) or greater to reliably charge. 5W Power Adapters (1.0A @5V) intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow. Recent models of iPad are supplied with a 20W USB-C Power Adapter.
Some third-party USB-C power adapters (and portable PowerBanks) may not support USB PD (Power Delivery). Power Delivery mutually negotiates the charging voltage; the source, load and cable are all elements involved in the negotiation protocol. Unless the Power Adapter explicitly supports USB PD, it will almost certainly fail to charge the iPad; proprietary charging standards, such as QC (Quick Charge), are not supported.
Many computer USB ports also cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).
If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you would be best advised to seek assistance directly from Apple Support - and request a remote diagnostic test of your iPad. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on test and assess your iPad, Power Adapter and cable(s). If a problem is identified, you will be in the best possible place to explore your available options:
Genius Bar Reservation and Apple Support Options - Apple
1st generation iPad Pro won’t charge