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blaney240 Author

Level 1

4 points

apple music

i pay for the monthly apple music and on april 22nd it pulled out $10 for the month and today they took $20 out of my account and i am not sure why that happened

Posted on May 4, 2019 10:19 AM

Top-ranking reply

Vancouver22

Level 8

36,776 points

Posted on May 4, 2019 5:35 PM

visit reportaproblem.apple.com to see if it was Apple Music you paid for

Enter the Apple ID and password that you used to buy the item, then choose Sign In.
Choose Report a Problem next to the item that you need help with.

And check your purchase history

Contact support

https://getsupport.apple.com/

Request a refund for an App Store or iTunes Store purchase

https://support.apple.com/en-ca/HT204084

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