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Apple ID change for MAC

So my aunt gave me her laptop that was bought 4 years ago and I was trying to download stuff like apps and different browsers but it won't let me because it is still on her Apple ID and when I asked her for her password she told me she cant even remember anything about it even the email she used. So the question is how can I change it so i can use my own ID and password, like a total reset?


called apple too but they said they needed to talk to my aunt and she's halfway around the world!!!


k thanks. need help so bad

MacBook Air 11", macOS 10.14

Posted on May 11, 2019 12:37 AM

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Question marked as Top-ranking reply

Posted on May 11, 2019 5:42 AM

Start with step 6.


Selling old Mac (4)          Apple support

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Apple ID change for MAC

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