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ShlomitH Author

Level 1

26 points

Note will not Sync to my Mac

I have the latest OSX, lates iOS on iPhone XS, everything is updated.

For some reason, my notes has stopped syncing between iPhone and Mac.

I uncheck and rechecked in system prefs, I checked the appear on my online iCloud account - they do, I restarted all - nothing helps.

The wheel in the notes app on the mac is endlessly turning but nothing happens.

I read all post in past years, but nothing helps :(

all the best,

shlomit

Mac Pro, macOS 10.14

Posted on May 12, 2019 6:14 AM

Top-ranking reply

ShlomitH Author

Level 1

26 points

Posted on May 14, 2019 5:09 AM

The solution was to contact apple support, first by chat and later by phone. I must say I had excellent support with an amazing guy who spent at least an hour with me until it was solved. I’m extremely thankful to him.

I logged into a new user to check if the notes will sync there. It did.
Looged back to my user.
With his guidance (which I’m unable to repeat) I trashed cashes files from many folders, both in my own user and system.
Restarted my Mac and notes started to sync again.
I was relieved as use it a lot.

If you also have this issue and you’re unable to solve it, call apple care and tell them about this procedure which will save you time.

Shlomit

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Note will not Sync to my Mac

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