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rishab1687 Author

Level 1

4 points

Cannot purchase on I tunes store

i have an account balance but unable to purchase anything on the apple store

iPad Pro, iOS 10

Posted on May 20, 2019 6:49 AM

Top-ranking reply

Eric Root

Level 10

684,609 points

Posted on May 20, 2019 7:35 AM

contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. You may need to pick a problem that is slightly different than yours to get a chat option.

iTunes Support

iTunes Support – world wide

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Cannot purchase on I tunes store

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