Apple ID
I got an email that my Apple ID has been locked and I need to verify it. When I click the email for verification it’s asking for my address and social security number. Is this normal?
iPhone 7 Plus, iOS 12
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I got an email that my Apple ID has been locked and I need to verify it. When I click the email for verification it’s asking for my address and social security number. Is this normal?
iPhone 7 Plus, iOS 12
No. It is a phishing scam. Apple doesn't email to notify you; they do it when you attempt to log in.
Also see: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
No. It is a phishing scam. Apple doesn't email to notify you; they do it when you attempt to log in.
Also see: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
No that is not normal, probably a spam email. Don't give out that info.
Apple ID