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Passcode

I forgot my iPhone 8 passcode but i still can open it using my finger print. Could you please help me to change the passcode?

iPhone 8, iOS 12

Posted on May 26, 2019 9:33 AM

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Question marked as Top-ranking reply

Posted on May 26, 2019 9:41 AM

You need the passcode to remove, or change, the passcode: as it's store only on the phone Apple don't know it and can't help you. The only way to reset the passcode is to erase the phone:


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


Hopefully you have a backup made before the passcode was set, since restoring from a backup was made after the passcocde will set will restore the passcode and you will be right back where you started. However, since you can actually get into the phone you should download any vital data.

2 replies
Question marked as Top-ranking reply

May 26, 2019 9:41 AM in response to Danielk1989

You need the passcode to remove, or change, the passcode: as it's store only on the phone Apple don't know it and can't help you. The only way to reset the passcode is to erase the phone:


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


Hopefully you have a backup made before the passcode was set, since restoring from a backup was made after the passcocde will set will restore the passcode and you will be right back where you started. However, since you can actually get into the phone you should download any vital data.

Passcode

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