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Level 1

4 points

appleid disabled in itunes and app store

my apple id has been disabled in itunes and app store. can't enter new credit card info and I can't update my apps

iPad Pro, iOS 12

Posted on Jun 3, 2019 10:39 PM

Top-ranking reply

Level 10

334,192 points

Posted on Jun 3, 2019 10:57 PM

Contact iTunes Support in the country where you live (and which is therefore the country on the account) and see if they can/will re-enable it : If you see a message that says 'Your account has been disabled in the App Store and iTunes’

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