You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple watch logo on then fades to red

Hi got a 1st gen apple watch! i try to turn it on and it goes straight to a white logo with the charger in then fades to a red logo and then turns off. I have done the Press the crown and power for over 10 seconds and nothing has worked! What can i do????

Posted on Jun 5, 2019 12:17 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 5, 2019 12:28 PM

Sounds like hardware repair needed.

I would contact Apple Support

3 replies

Jun 6, 2019 2:52 PM in response to MetNet563

It is Apple’s decision whether a Service is covered by warranty or billable, but that can only be finally confirmed and a quote provided after the device has been examined in the hand by Apple’s service technicians. In your case a Series 1 is likely to be long past warranty so it will almost certainly be billable. Contact Support to get the official report and quote before you decide how to proceed.

Apple watch logo on then fades to red

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.