You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Jvmalfi Author

Level 1

4 points

Ipad activation lock

I inherited an ipad from my deceased mom and can't open activation lock.

iPad mini, iOS 9

Posted on Jun 9, 2019 8:47 PM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on Jun 9, 2019 11:08 PM

If you have proof that it's now yours (e.g. copy of the death certificate and will leaving it you, possibly also its original receipt) you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad from her account

View in context

Ipad activation lock

Similar questions