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When a card is declined.

How do you fix it when your card is declined for fraudulent activity and it wasn’t fraudulent?

iPhone 7, iOS 12

Posted on Jun 13, 2019 8:19 PM

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Question marked as Top-ranking reply

Posted on Jun 13, 2019 10:52 PM

Either use a different card, or, and if iTunes have blocked it, see if they will unblock it : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Jun 13, 2019 10:52 PM in response to marjorie331

Either use a different card, or, and if iTunes have blocked it, see if they will unblock it : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

When a card is declined.

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