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Level 1

6 points

Apple Pencil tip broke

Recently bought a 2nd Gen Apple Pencil (less than one week) and the tip has fallen off. Still have the receipt. What should I do?

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Jul 3, 2019 9:25 PM

Top-ranking reply

Level 10

174,006 points

Posted on Jul 3, 2019 11:16 PM

return it under warranty

they can however judge it's damage was because of user handling in which case the warranty claim will be refused

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