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ssgirls Author

Level 1

4 points

Update ios 12.3.1

Hello , i cannot update my ios from 10.2.1 to 12.3.1 , if i try to update from phone always cannot succes . Im used iphone 6s plus .

can you help me

Posted on Jul 9, 2019 4:40 AM

Top-ranking reply

ProustGiulio

Level 10

209,046 points

Posted on Jul 9, 2019 4:47 AM

If you've tried to do it wirelessly, see this support guide:

Get help with over-the-air iOS updates - Apple Support

If the issue still persists, update your device via iTunes on a computer, following the steps provided in this guide, at section "Update your device using iTunes": Update your iPhone, iPad, or iPod touch - Apple Support

If you don't have a computer, borrow one from your friends, or ask for help at an Apple Store or Authorized Service Provider: Apple – Location Selector

Regards

Giulio

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Update ios 12.3.1

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