I would like to be refunded for an accidental purchase by my daughter

I would like to refund amount purchased accidentally by my daughter. But apple says can’t determine the reason



[Re-Titled by Moderator]


iPhone XS, iOS 12

Posted on Jul 19, 2019 11:26 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Jul 19, 2019 1:13 PM

For future reference, make it difficult/impossible for your daughter to make purchases. In iOS 12, this setting is pretty heavily buried.


Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases. Tap Always Require for the password preference. Your daughter will no longer be able to purchase apps, or make in-app purchases without knowing your Apple ID password.

5 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Jul 19, 2019 1:13 PM in response to ayten112

For future reference, make it difficult/impossible for your daughter to make purchases. In iOS 12, this setting is pretty heavily buried.


Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases. Tap Always Require for the password preference. Your daughter will no longer be able to purchase apps, or make in-app purchases without knowing your Apple ID password.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I would like to be refunded for an accidental purchase by my daughter

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.