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Payment change

I am unable to change my iCloud payment for storage of photos. My old Debit card # has expired. I no longer have the card to enter old security info. I just want to add a new #.

iPhone XR

Posted on Aug 13, 2019 8:36 AM

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Question marked as Top-ranking reply

Posted on Aug 13, 2019 12:46 PM

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Aug 13, 2019 12:46 PM in response to cyndi163

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Payment change

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