Warranty on cracked screen of iPhone XS
Can I claim warranty replacement of cracked glass body and hairline crack on screen caused due to falling of my one month old iPhone XS which was secured in a flap type case?
iPhone XS
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Can I claim warranty replacement of cracked glass body and hairline crack on screen caused due to falling of my one month old iPhone XS which was secured in a flap type case?
iPhone XS
If you have AppleCare+, you can use one of your Accidental Damage incidents. There will be deductible of $99.
If you do not have AppleCare+, you will need to pay for the repair. Damage is not covered by warranty.
If you have AppleCare+, you can use one of your Accidental Damage incidents. There will be deductible of $99.
If you do not have AppleCare+, you will need to pay for the repair. Damage is not covered by warranty.
Not likely. You admit that it was due to being dropped. You could always try, but if there’s any signs of impact damage such as missing pieces from the cracks then no way. As it is, Apple is very skeptical even when it’s clearly a hairline crack from a manufacturing defect. I’ve seen blunt force cracks where there was a protective case and the shock caused the glass to crack, and inevitably there’s some missing chunks of glass.
IdrisSeabright wrote:
If you have AppleCare+, you can use one of your Accidental Damage incidents. There will be deductible of $99.
If you do not have AppleCare+, you will need to pay for the repair. Damage is not covered by warranty.
Isn't it $29 in the US for screen damage only?
Didn't the OP say they also cracked the body?
My bad.
No worries. Once you asked, I wasn't sure if the glass back was included in the screen replacement or not!
Warranty on cracked screen of iPhone XS