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Level 1

4 points

My phone screen is unresponsive once I make a call

Can anyone suggest why my phone screen is Blakened unresponsive once I make a call and close

what is a solution for this

[Re-Titled by Moderator]

iPhone X

Posted on Aug 22, 2019 8:22 AM

Top-ranking reply

Community+ 2024

Level 10

188,676 points

Posted on Aug 22, 2019 8:24 AM

Typically

User troubleshooting:

Follow the 3R's- if a restart does not solve your problem proceed

1. restart, ie power off/on,

3. restore from backup, restore as new device. http://support.apple.com/kb/HT1414

if still nothing take it in for a hardware issue.

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