iPhone 8 Plus WiFi won’t turn on and Bluetooth won’t turn on

iPhone 8 Plus WiFi won’t turn on and Bluetooth won’t turn on

iPhone 8 Plus

Posted on Aug 27, 2019 2:36 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Aug 29, 2019 1:12 PM

If it affects both Bluetooth and Wi-Fi most likely its a hardware failure of the radio chip that manages both Wi-Fi and Bluetooth. You can try restoring the phone to factory settings to eliminate the possibility of a software issue by following these instructions-->Restore your iPhone, iPad, or iPod to factory settings - Apple Support. If that does not resolve the problem make a Genius Bar appointment at your nearest Apple store-->Genius Bar Reservation and Apple Support Options - Apple

3 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Aug 29, 2019 1:12 PM in response to Aaronpanter03

If it affects both Bluetooth and Wi-Fi most likely its a hardware failure of the radio chip that manages both Wi-Fi and Bluetooth. You can try restoring the phone to factory settings to eliminate the possibility of a software issue by following these instructions-->Restore your iPhone, iPad, or iPod to factory settings - Apple Support. If that does not resolve the problem make a Genius Bar appointment at your nearest Apple store-->Genius Bar Reservation and Apple Support Options - Apple

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 8 Plus WiFi won’t turn on and Bluetooth won’t turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.