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Xernya Author

Level 1

4 points

refund

3950 rubles were deducted from my account for subscribing to an application that I do not use. How can I get the money back?

[Image Edited by Moderator to Remove Personal Information]

iPhone 8

Posted on Sep 11, 2019 12:26 AM

Top-ranking reply

King_Penguin

Level 10

334,192 points

Posted on Sep 11, 2019 12:32 AM

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com

Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

And you shouldn't post images containing your email address and postal address on a public forum.

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