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Brooks0917 Author

Level 1

4 points

Apple Music Subscriptions

I am being charged for Apple Music that has been expired since May. I tried cancelling the subscription but it does not give me the option to do that. Please advise.

iPhone 8 Plus

Posted on Sep 17, 2019 7:18 PM

Top-ranking reply

KaiKai17

Level 2

232 points

Posted on Sep 17, 2019 7:46 PM

Hi,

If your Apple Music has been cancelled and you are still being charge, It's possible that the charge is coming from another purchase or account (ie. Family member)

You might need to contact Apple support for further assistance : Contact Apple for support and service - Apple Support

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Apple Music Subscriptions

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