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Just received an email that my Apple ID has to be reset...Why? Is this a probe by a hacker?

Is the command to change my Apple ID correct? Why if so?


iPad Pro 9.7-inch WiFi

Posted on Sep 27, 2019 3:17 PM

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Question marked as Top-ranking reply

Posted on Sep 27, 2019 3:21 PM

Yes, it is a scam to try and get you to compromise your AppleID password. Do not reply. Apple does not send out unsolicited service notices like that.


And you know your AppleID is working fine since it let you login here and post.

Similar questions

2 replies

Sep 27, 2019 5:07 PM in response to 28Pidgeon90p

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams


Identifying legitimate emails from the iTunes Store


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. You won’t receive a response.


reportphishing@apple.com

Just received an email that my Apple ID has to be reset...Why? Is this a probe by a hacker?

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