Payment method

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Level 1

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Payment method

Hello, i want to add my visa as payment method but i cant because i need to update my card information, and i believe all my info are fine. What should i do. Please?

Posted on Oct 27, 2019 6:53 AM

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Answer 1

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ProustGiulio

Level 10

209,328 points

Oct 27, 2019 7:38 AM in response to rakan197

If you think that the info are fine, but you still get no help, I would contact iTunes Store support and explain your problem, filling out and sending them this form:--> iTunes Store – Contact Us – Apple Support

Regards

Giulio

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Answer 2

Oct 27, 2019 7:34 AM in response to rakan197

If you can't change when you edit your Apple ID payment information

If you have an unpaid balance or payment due
If you have a subscription that automatically renews
If you're using the iTunes Store or App Store for the first time
If you are not in the country or region you’re creating an Apple ID for
If you changed your country or region
If you're a part of Family Sharing

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