You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

disabled iphone & no backup

hi.. my iphone 7 is disabled and i don’t have backup data. can you help me how to get my old photos back , it’s very important for me.. thank youu

iPhone 7

Posted on Nov 10, 2019 5:52 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 10, 2019 5:58 PM

There is no way to get any data from a disabled phone. The old photos can't be that important, as if they were you would have backed them up. Are you sure you didn't do ANY of the following?

  • Backed up to iTunes
  • Backed up to iCloud
  • Set up automatic daily backups to iCloud
  • Enabled photo sync to iCloud (different from iCloud backup)
  • Installed a 3rd party sync app, such as Google Photos, Dropbox, Box.com, Shutterfly, Nikon library, upthere.com...
1 reply
Question marked as Top-ranking reply

Nov 10, 2019 5:58 PM in response to w13w13

There is no way to get any data from a disabled phone. The old photos can't be that important, as if they were you would have backed them up. Are you sure you didn't do ANY of the following?

  • Backed up to iTunes
  • Backed up to iCloud
  • Set up automatic daily backups to iCloud
  • Enabled photo sync to iCloud (different from iCloud backup)
  • Installed a 3rd party sync app, such as Google Photos, Dropbox, Box.com, Shutterfly, Nikon library, upthere.com...

disabled iphone & no backup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.