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SOSAfrica Author

Level 1

8 points

iPhone 7 problem with emails

My email on my iPhone 7 goes to trash bin and not inbox. Please help

iPhone 7

Posted on Nov 12, 2019 9:54 AM

Top-ranking reply

gaetanotuf

Level 2

275 points

Posted on Nov 12, 2019 10:05 AM

It seems that the filters are not set up correctly, is the issue related to iCloud Mail or 3rd party mail provider?

Have you checked this Article:

Set up rules to filter email in Mail on iCloud.com

https://support.apple.com/en-ie/guide/icloud/mm6b1a3f8a/icloud

If the issue is related to a 3rd party mail provider I will suggest to refer to the official web page or to contact their support to investigate about the issue.

Kind Regards

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iPhone 7 problem with emails

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