Repeating ask for trust this computer on the same computer

I keep having to trust my computer over and over again on the same computer. It doesen't seem to recognize that it's the same computer even 5 minutes later.

iPhone XS Max, iOS 13

Posted on Nov 16, 2019 2:11 PM

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Question marked as ⚠️ Top-ranking reply

Posted on Nov 19, 2019 11:17 AM

Hey there Aeagles,


Thanks for reaching out to Apple Support Communities. I understand you’re repeatedly getting an alert from your iPhone to trust your computer, even after trusting. I’ll be happy to help with this.


Disconnect your iPhone from the computer and restart both devices:


Restart your iPhone, iPad, or iPod touch


Connect your iPhone and computer using a different USB port and cable if possible. Trust the computer if prompted again and see if this helps.


Are you using a Personal Hotspot with your computer and iPhone? If so, turn the Personal Hotspot off and see if the issue continues.


If that doesn’t resolve this, go through the steps under ‘Get help’ from this article:


About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch


Let me know if this works.

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Question marked as ⚠️ Top-ranking reply

Nov 19, 2019 11:17 AM in response to Aeagles

Hey there Aeagles,


Thanks for reaching out to Apple Support Communities. I understand you’re repeatedly getting an alert from your iPhone to trust your computer, even after trusting. I’ll be happy to help with this.


Disconnect your iPhone from the computer and restart both devices:


Restart your iPhone, iPad, or iPod touch


Connect your iPhone and computer using a different USB port and cable if possible. Trust the computer if prompted again and see if this helps.


Are you using a Personal Hotspot with your computer and iPhone? If so, turn the Personal Hotspot off and see if the issue continues.


If that doesn’t resolve this, go through the steps under ‘Get help’ from this article:


About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch


Let me know if this works.

Reply

Dec 4, 2019 1:43 PM in response to raina_b22

This worked for a while but now I'm getting the same problem again. I did restart both my computer and my iPhone and it did not fix it this time. Every time I connect my iPhone to my MacBook Pro I have to "trust" it again and use my passcode. It's a real pain.


Thanks, Andrea

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Repeating ask for trust this computer on the same computer

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