Scam: Apple called me and said there was a iCloud breach, what should I do?

apple called me and said there was a iCloud breach what should I do


[Re-Titled by Moderator]


Posted on Nov 28, 2019 10:29 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Nov 28, 2019 10:42 AM

Ignore it and hang up or don't answer if they call again. It isn't Apple that is calling. Apple does not make unsolicited phone calls. The caller id may show an Apple number but scam callers spoof the number shown in the caller id. Also see: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

3 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Nov 28, 2019 10:42 AM in response to Kingbui11

Ignore it and hang up or don't answer if they call again. It isn't Apple that is calling. Apple does not make unsolicited phone calls. The caller id may show an Apple number but scam callers spoof the number shown in the caller id. Also see: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Reply

Nov 28, 2019 10:54 AM in response to Kingbui11

If you entered or gave you Apple password, change it (if they haven't beat you to it). See: Change your Apple ID password - Apple Support


If you can't change it, see: If you think your Apple ID has been compromised - Apple Support


If you gave out your credit card information, contact their customer service.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Scam: Apple called me and said there was a iCloud breach, what should I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.