Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

BC615 Author

Level 1

5 points

AirPods will not connect to my phone

Purchased a replacement case for my first gen air pods and now they will not connect to my phone. Case will not go through the reset process when holding down the button.

[Re-Titled by Moderator]

iPhone XR

Posted on Dec 14, 2019 8:47 AM

Top-ranking reply

lobsterghost1

Level 10

155,438 points

Posted on Dec 14, 2019 9:02 AM

See this link for assistance --> Set up your replacement AirPods or charging case - Apple Support

View in context

AirPods will not connect to my phone

Similar questions