Help with text messages

my mom does not have an iPhone so when we text, iMessages aren’t an option. I can only receive and send text messages when my cellular data is on. This has never happened to me, how do I fix it?!

Posted on Dec 15, 2019 6:14 PM

Similar questions

can't send text messages iphone 6s Ok so, the last few days my mom hasn't been able to send text messages She CAN send picture messages and call, also receive messages and calls We tried resetting the network, turning it on and off, etc I'm unsure what to do at this point. Also, she has a normal phone plan without data, it's never been an issues.
336 1
How to use Unlimited text plan on iPhone with no data Hi, daughter just got unlimited talk and text plan for her iPhone. She also has an iPad and uses wifi - at home - for both her iPhone and/or iPad. What does she need to do to be able to “text from anywhere” on her iPhone when she is not connected to wifi? Messages are not being received on her phone when we are out, but only received on her iPad that is sitting at home connected to wifi…. Does it have to do with Cellular Data need to be turned on her phone?? I thought it would automatically switch for her from SMS to iMessage based on if she was connected to wifi but doesn’t seem to be the case
2972 1
No more imessage My son used to have an iPhone. Now he has a Samsung, not by my choice. I can’t send him text messages because my phone is still trying to send iMessages instead of regular texts. How do I fix this?
2137 1

2 replies

KiltedTim

Level 10

224,964 points

Dec 15, 2019 6:19 PM in response to gabi132

MMS messaging requires cellular data. SMS messages use the cellular voice connection.

Dogcow-Moof

Level 8

36,827 points

Dec 15, 2019 6:18 PM in response to gabi132

iMessage only works between two AppleIDs, normally two iOS devices.

What you explain is normal; when exchanging messages with someone with a non-iOS device or an AppleID, the message is sent as an SMS text message.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Help with text messages

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up