The person who I bought my Iphone from will NOT provide the apple ID, and I can not get into the iPhone
Is there a way to get into the iphone without using the previous owners Apple ID?
iPhone 5s
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Is there a way to get into the iphone without using the previous owners Apple ID?
iPhone 5s
There are a few things you can try here. If they are responding to your attempts at communication and (quite rightly so) not giving you the login details to their AppleID, try the following;
If they refuse to or can not carry out those steps, Apple may be able to step in but in order for them to remove the lock you will need
The devices box showing its serial number, or a PayPal receipt are NOT sufficient (ask me how I know...).
Hopefully you have some luck getting them to remove the device from their account.
There are a few things you can try here. If they are responding to your attempts at communication and (quite rightly so) not giving you the login details to their AppleID, try the following;
If they refuse to or can not carry out those steps, Apple may be able to step in but in order for them to remove the lock you will need
The devices box showing its serial number, or a PayPal receipt are NOT sufficient (ask me how I know...).
Hopefully you have some luck getting them to remove the device from their account.
The person you bought it from has to do this:
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
If the previous owner can not, or will not remove the lock, the phone is useless to you. Activation lock can not be bypassed. If possible, return it for a refund.
The person who I bought my Iphone from will NOT provide the apple ID, and I can not get into the iPhone