Set up used Apple watch

How can I set up a used Apple Watch series 3 without the original users email?

Apple Watch Series 1, watchOS 5

Posted on Dec 25, 2019 9:53 AM

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Question marked as Top-ranking reply

Posted on Dec 28, 2019 9:02 AM

Hello Jlchambers76.


Welcome to Apple Support Communities. I understand that you want to remove the previous owner’s Apple ID, so that you can set up the Apple Watch with your Apple ID. I’m happy to help.


Please follow the steps in the section titled “If you bought the device from someone else” here: Turn off Activation Lock - Apple Support


The previous owner will need to remove their account. If they have forgotten their Apple ID password or need other assistance, they can reach Apple Support here: Contact Apple for help with Apple ID account security - Apple Support


Take care.

1 reply
Question marked as Top-ranking reply

Dec 28, 2019 9:02 AM in response to Jlchambers76

Hello Jlchambers76.


Welcome to Apple Support Communities. I understand that you want to remove the previous owner’s Apple ID, so that you can set up the Apple Watch with your Apple ID. I’m happy to help.


Please follow the steps in the section titled “If you bought the device from someone else” here: Turn off Activation Lock - Apple Support


The previous owner will need to remove their account. If they have forgotten their Apple ID password or need other assistance, they can reach Apple Support here: Contact Apple for help with Apple ID account security - Apple Support


Take care.

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Set up used Apple watch

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