You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

PROBLEM WITH BACKING UP WHATSAPP CHATS TO MY NEW i PHONE

I have been using an iphone 6 for almost 5 years.

It does not support iOS 11 and thus i am not able to backup my whatsapp and other data from my old iphone to new one.

My old i phone does'nt have enough storage on i cloud and has an internal storage of 32 gb.

Please help me to transfer my whatsapp chats to my new iphone .

iPhone 6, iOS 10

Posted on Dec 25, 2019 7:03 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 25, 2019 8:55 PM

This is the only way WhatsApp supports transferring history from one iPhone to another iPhone - https://faq.whatsapp.com/en/iphone/20888066/


If the built into WhatsApp backup/restore isn’t working for you, contact WhatsApp support. They designed their app and limited it to that single backup and restore option.

Similar questions

1 reply
Question marked as Top-ranking reply

Dec 25, 2019 8:55 PM in response to ashok_gandhi

This is the only way WhatsApp supports transferring history from one iPhone to another iPhone - https://faq.whatsapp.com/en/iphone/20888066/


If the built into WhatsApp backup/restore isn’t working for you, contact WhatsApp support. They designed their app and limited it to that single backup and restore option.

PROBLEM WITH BACKING UP WHATSAPP CHATS TO MY NEW i PHONE

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.