You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Past employee activated activation lock on company Ipad

Past employee activated activation lock on company Ipad, will not provide code so we can unlock the ipad. What can we do? Employee will not return calls or text to delete ipad from their Apple ID account.

Posted on Dec 27, 2019 12:07 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 27, 2019 12:13 PM

Hello,


The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document you can have Apple unlock your iPad.


Activation Lock

1 reply
Question marked as Top-ranking reply

Dec 27, 2019 12:13 PM in response to louie149

Hello,


The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document you can have Apple unlock your iPad.


Activation Lock

Past employee activated activation lock on company Ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.