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my charging cable overheated while charging my airpod case now my airpod case is not charging at all. What should I do?

my charging cable overheated while charging my airpod case now my airpod case is not charging at all. What should I do?

Posted on Jan 5, 2020 11:50 PM

Reply
10 replies

Jan 6, 2020 7:23 AM in response to Shawn2102

Can you try this?


Full re-pair, reset:


Settings > Bluetooth > Airpods > Forget this device. Confirm it.


Put both Airpods in their case, charge them via Lightning for a few minutes (or preferably until the case is 100%). Unplug them. Open the case and hold the button on the back of the case for 15+ seconds or until the light flashes white. Hold them near your iPhone and see if the pairing screen comes up and pair them. If not, repeat until it does. But if you can't see the screen pop up, then manually pair within Bluetooth.


If it doesn't work, open a case with Apple Support here: https://support.apple.com/airpods


Also if you can see it, please tell me the firmware ver.


Settings > General > About > AirPods > Firmware Version


my charging cable overheated while charging my airpod case now my airpod case is not charging at all. What should I do?

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