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My husband and I used same Apple ID on our phones. My iPad was a different iID. I activated my new phone using the iPad ID but my backup on old phone was the first ID and I cannot access that backup to download to new phone. What do I do?

My husband and I used same Apple ID on our phones but I had different ID for iPad. When I activated my new phone I incorrectly used iPad ID but my backup is in the cloud with other ID and now I can’t restore my old phone info to new phone. How do I get that info to new phone

iPhone XS, iOS 12

Posted on Jan 8, 2020 4:02 AM

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My husband and I used same Apple ID on our phones. My iPad was a different iID. I activated my new phone using the iPad ID but my backup on old phone was the first ID and I cannot access that backup to download to new phone. What do I do?

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