Apple charges

I received a bill of $305 for iCloud storage. I NEVER PURCHASED THIS. I need this to be removed ASAP!

iPhone XS Max, iOS 13

Posted on Jan 12, 2020 5:59 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Jan 12, 2020 8:45 AM

The maximum charge for iCloud storage in the US is $9.99 per month.

It sounds like a scam. If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Jan 12, 2020 8:45 AM in response to Jen0614

The maximum charge for iCloud storage in the US is $9.99 per month.

It sounds like a scam. If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple charges

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.