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User profile for user: Mommyladybug420
Mommyladybug420 Author
User level: Level 1
5 points

My iPad says it is disabled

My iPad says that it is disabled

iPad Air Wi-Fi, Cellular

Posted on Jan 19, 2020 5:25 PM

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User profile for user: QuickPost
QuickPost
User level: Level 10
103,365 points

Posted on Jan 19, 2020 5:40 PM

Hello,


Unfortunately you must now fully restore your iPad to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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1 reply
Question marked as Top-ranking reply
User profile for user: QuickPost
QuickPost
User level: Level 10
103,365 points

Jan 19, 2020 5:40 PM in response to Mommyladybug420

Hello,


Unfortunately you must now fully restore your iPad to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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My iPad says it is disabled

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