Not able to mount Windows external HardDisk

I am unable to mount and view the files of my external hard disk. I tried using the first aid and it gave me an error. Kindly advice on how I can fix this without compromising the data in the hard disk.

MacBook Air

Posted on Jan 21, 2020 1:38 PM

Similar questions

External Hard Drive no longer accessable I am trying to access all my external hard drives and all of a sudden It says the developer must update their something or other for this to be accessed? Anyone have any ideas?
200 1
Hey, external drive not showing up. I am not able to use my external storage disc, its not showing up. i hve data in the drive, need guidance. Regards
607 1
Windows external hard disk not saving files in iOS Hi I have an external hard disk that I used to use for my Windows Laptop in the past. I am able to connect it to my Mac and view the files but I am not able to save anything to the Hardisk. How can I reconfigure the harddisk without needing to format and erase the contents of the hard disk? I am not able to see the partition button too Details- USB External Physical Volume • Windows NT File System (NTFS)
395 3

1 reply

dialabrain

Level 10

135,761 points

Jan 21, 2020 2:01 PM in response to rohanan

You can try clicking on the View icon in Disk Utility and select "Show All Devices", select the top level of the drive and try First Aid again.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Not able to mount Windows external HardDisk

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up